Last Updated: [01 Oct 2025]
Welcome to SoftUnder.com (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, products, and services. By using our site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.
1. General Information
SoftUnder.com is an online store offering premium undergarments, lingerie, and party wear. By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
2. Use of the Website
╰┈➤ You agree to use this site only for lawful purposes.
╰┈➤ You must not use the website in any way that causes, or may cause, damage or impairment to the site.
╰┈➤ You agree not to attempt to gain unauthorized access to any part of the website, server, or database.
3. Product Information
We strive to ensure that all product descriptions, prices, and images are accurate. However, minor variations may occur.
SoftUnder.com reserves the right to modify product details, discontinue items, or adjust prices at any time without notice.
4. Orders and Payments
╰┈➤ All orders placed on SoftUnder.com are subject to acceptance and availability.
╰┈➤ We reserve the right to cancel or refuse any order at our discretion.
╰┈➤ Payment must be made through the approved payment methods shown at checkout.
╰┈➤ By submitting payment information, you confirm that you are authorized to use the chosen payment method.
5. Shipping and Delivery
╰┈➤ Shipping times and costs are detailed in our [Shipping Policy].
╰┈➤ We are not responsible for delays caused by courier services or unforeseen circumstances beyond our control.
6. Returns and Refunds
╰┈➤ Please review our [Return Policy] for details on returns, cancellations, and refunds.
╰┈➤ We only accept returns that meet the criteria outlined in that policy.
7. Account Registration
When creating an account with us:
╰┈➤ You agree to provide accurate, complete, and up-to-date information.
╰┈➤ You are responsible for maintaining the confidentiality of your login credentials.
╰┈➤ You must notify us immediately if you suspect unauthorized use of your account.
8. Intellectual Property
All content on this website—including text, images, graphics, logos, and designs—is the property of SoftUnder.com and is protected by copyright and trademark laws. You may not reproduce, copy, or distribute any content without our written permission.
9. Limitation of Liability
To the maximum extent permitted by law, SoftUnder.com shall not be liable for any direct, indirect, or consequential damages arising from your use of our website or products. This includes, but is not limited to, data loss, business interruption, or personal injury.
10. Third-Party Links
Our website may contain links to third-party sites for your convenience. We do not control or endorse these websites and are not responsible for their content, privacy policies, or practices.
11. Privacy
Your personal information is handled in accordance with our [Privacy Policy].
By using our site, you consent to the collection and use of your data as outlined there.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us:
📧 [email protected]